Troubleshooting

Some plugins tell me I have to buy license. Is it necessary?
No. Commercial plugins, delivered through RedSeal theme, have all necessary licenses. Some commercial plugins sometimes display an info message, inviting yo...
Sat, 4 Jan, 2020 at 1:36 AM
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displaye...
Sat, 4 Jan, 2020 at 1:36 AM
After updating WordPress to version 5.0, I can no longer edit my pages in WPBakery Page Builder. How to fix it?
TL;DR: Make sure you either: a) open WPBakery settings and tick “Disable Gutenberg Editor” (if you have WPBakery Page Builder versions 5.5.5. or a more r...
Sat, 4 Jan, 2020 at 1:36 AM
When I try to save changes done in LayerSlider, I get an error message. How to proceed?
What the error looks like The error will probably contain phrase “It seems there is a server issue that prevented LayerSlider from saving your work.” and l...
Sat, 4 Jan, 2020 at 1:37 AM
After importing demo content, visiting the blog page (“Tips & Tricks”) is giving me a 404 Not Found error. What should I do?
To fix the issue, login to your site back-end, go to Admin -> Settings -> Permalinks, and click “Save Changes” once. After this, the blog page (“Tip...
Sat, 4 Jan, 2020 at 1:37 AM
While importing demo content, the page displayed “500 Internal Server Error” message. What should I do?
The problem is probably due to insufficient requirements. Check our online technical requirements list which will ensure smooth demo import. Note: demo imp...
Sat, 4 Jan, 2020 at 1:37 AM
Uploading my theme is giving me “Are you sure you want to continue” message, and upload stops. What should I do?
This is an indication of insufficient server environment settings. After changing these settings, the error message shouldn’t appear anymore, and theme uplo...
Sat, 4 Jan, 2020 at 1:37 AM
Layer Slider is not showing (but there is no error message). What could be wrong?
Layer Slider VC widget tries to display the slider with specific ID. If your slider ID is different than the slider will not show. This usually happen if yo...
Sat, 4 Jan, 2020 at 1:37 AM
During the installation, LayerSlider WP demos weren’t imported. What could be the reason?
In order to be able to import LayerSlider WP demos you need to have ZipArchive enabled on your server. To check if ZipArchive is enabled: go to Admin ...
Sat, 4 Jan, 2020 at 1:37 AM
Google Map not showing. What additional configuration should I do?
Such issues are usually connected with the Google Maps API account. Usual causes: A valid Google Maps API key was not entered in the AirPro Theme O...
Sat, 4 Jan, 2020 at 1:37 AM