Troubleshooting

Some plugins tell me I have to buy license. Is it necessary?
No. Commercial plugins, delivered through AirPro theme, have all necessary licenses. Sometimes commercial plugins display an info message, inviting you to u...
Fri, 3 Jan, 2020 at 4:33 PM
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displaye...
Fri, 3 Jan, 2020 at 4:30 PM
After updating WordPress to version 5.0, I can no longer edit my pages in WPBakery Page Builder. How to fix it?
TL;DR: Make sure you either: a) open WPBakery settings and tick “Disable Gutenberg Editor” (if you have WPBakery Page Builder versions 5.5.5. or a more rec...
Fri, 3 Jan, 2020 at 4:31 PM
I’ve tried to install the theme, but got error “The package could not be installed. The theme is missing the style.css stylesheet.”
This is a common error, and it usually indicates that a wrong .zip file was selected for upload during the theme installation. To upload correct .zip ar...
Fri, 3 Jan, 2020 at 4:31 PM
When I try to save changes done in LayerSlider, I get an error message. How to proceed?
What the error looks like The error will probably contain phrase “It seems there is a server issue that prevented LayerSlider from saving your work.” and l...
Fri, 3 Jan, 2020 at 4:31 PM
XML import not working
Many issues that you may run into such as: white screen, demo content fails when importing and other similar issues are all related to low PHP configuration...
Fri, 3 Jan, 2020 at 4:31 PM
After importing demo content, visiting the blog page (“Tips & Tricks”) is giving me a 404 Not Found error. What should I do?
To fix the issue, login to your site back-end, go to Admin -> Settings -> Permalinks, and click “Save Changes” once. After this, the blog page (“Tips ...
Fri, 3 Jan, 2020 at 4:31 PM
While importing demo content, the page displayed “500 Internal Server Error” message. What should I do?
The problem is probably due to insufficient requirements. Check our online technical requirements list which will ensure smooth demo import. Note: demo imp...
Fri, 3 Jan, 2020 at 4:32 PM
Uploading my theme is giving me “Are you sure you want to continue” message, and upload stops. What should I do?
This is a symptom of insufficient server environment settings. After changing these settings, the error message shouldn’t appear anymore, and theme upload s...
Fri, 3 Jan, 2020 at 4:32 PM
Layer Slider not showing
Layer Slider VC widget tries to display the slider with specific ID. If your slider ID is different than the slider will not show. This usually happen if yo...
Fri, 3 Jan, 2020 at 4:32 PM